General Terms and Conditions of Sale
Face to face payment
For drive-in customers or for additional work undertaken, payment in full is required on completion of the work and prior to the removal of the vehicle.
Subject to your statutory rights (which shall not be affected by this provision), it is not possible to offer refunds after purchase for any parts that have been used on your car. If you believe that a tyre or wheel we have fitted is faulty, we will offer you the option of purchasing a replacement while the original part is sent to the manufacturer for analysis. If the manufacturer confirms that the product is faulty the cost of your replacement purchase will be refunded.
Subject to your statutory rights (which shall not be affected by this provision), once fitted to your vehicle a tyre, wheel or any other part cannot be exchanged.
4. Removed Parts
With the exception of Warranty and Service Exchange Parts, removed parts will be disposed by AJS Tyres. Disposal will be in accordance with current environmental regulations and legislative requirements. A fee may be charged for this service.
5. In-Centre Service & MOT Bookings
Specific times may be booked for MOTs. If you have selected a specific time, please be punctual or our ability to offer the MOT that day may be impacted.
For Servicing, your vehicle should be with us by 9am. Unless otherwise agreed with AJS Tyres.
7. Cancellation of Work for Drive–In Customers
You have the right to cancel at any time before the instructed work has commenced.
There will be no charge provided no costs have been incurred. Where costs have been incurred you will only pay for the work completed or the cost incurred. Payment for costs incurred will be required prior to the removal of the vehicle. Deposits will be refunded only if no costs have been incurred.
8. Storage Charges
Under normal conditions, no storage charges will be applied, however, storage charges will be payable to AJS Tyres in relation to any abandoned vehicles or vehicles not collected from AJS Tyres for a period of 30 days following completion of the work undertaken by AJS Tyres on such vehicle.
In the event that you are not satisfied with the goods or service you have received from us, or if you wish to contact the Company regarding any other matter, please contact our Customer Service Department using the contact details provided in the “Contacting Us” section of these Terms and Conditions.
Our UK VAT Registration Number is GB 209 6363 03
10. Contacting Us
Phone 01482 574760
Write to us at our Head Office: AJS Tyres, 193 Albert Avenue, HULL, HU3 6PL, East Yorkshire